Get Answers to Your Questions
Creating an account is easy! During the buying and selling steps, provide your details, and follow the instructions to complete the process.
Yes, we prioritize security. Our platform uses advanced encryption and authentication methods to keep your data and transactions secure.
We offer a wide range of popular cryptocurrencies for trading, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and more.
Your cryptocurrency will be sent immediately after payment for purchases. For bank transfers, it may take 1-2 business days. If you're selling cryptocurrency, we send your money after 1 confirmation on the blockchain, usually within 30 minutes. Bank processing time for transfers is typically within 1 working day.
The rate displayed on the buy/sell page is the current rate for immediate payments. Debit card payments aim to get you as close to this rate as possible. Bank transfers take 1-2 working days, so prices may fluctuate. When selling cryptocurrency, the rate is fixed upon the first transaction confirmation, usually within 30 minutes. Check your transaction details under 'transactions'.
Reach out to us through our live chat for immediate assistance. You can also contact us via email at contact@tadawulux.com, and we'll respond as soon as possible!